Privacy Policy

This Privacy Policy ("Policy") is issued by jl365a ("the Platform," "we," "us," "our") and governs the collection, use, storage, disclosure, and protection of personal data relating to individuals ("you," "your," "Player," "User") who access or use the jl365a website at https://jl365a.net and all associated services, products, and features.

jl365a operates as a PAGCOR-licensed online gaming platform serving Filipino players across the Philippines, including Manila, Cebu, Davao, Quezon City, and beyond. In the course of operating this platform, jl365a necessarily processes personal data about registered players, prospective players, and visitors to our website. This Policy is intended to give you clear and transparent information about that processing activity.

This Policy applies to all personal data processing activities conducted by jl365a in connection with the Platform, regardless of the device or method by which you access it. It should be read together with the jl365a Terms & Conditions and Responsible Gaming Policy, which are incorporated by reference.

By accessing the Platform, creating a player account, or providing your personal information to jl365a in any other context, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue your use of the Platform and may contact us to request closure of your account.

For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, jl365a is the personal information controller in respect of your personal data collected through the Platform. As personal information controller, jl365a determines the purposes for which and the manner in which your personal data is processed.

jl365a operates under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR). Our data processing activities are carried out in compliance with both our PAGCOR regulatory obligations and the requirements of the National Privacy Commission (NPC) of the Philippines.

If you have any questions or concerns about how jl365a processes your personal data, or if you wish to exercise any of your rights under the Data Privacy Act, you may contact our Data Protection Officer at: [email protected]

jl365a collects personal data from you directly (when you provide it to us during registration, KYC verification, or when contacting support), automatically (through your use of the Platform), and in some cases from third-party sources such as payment processors and identity verification providers. The categories of personal data we collect are described below.

jl365a uses the personal data we collect for the following purposes. We process your data only where we have a lawful basis for doing so, as set out in Section 5 of this Policy.

• Account Management: To create, maintain, verify, and administer your player account on the jl365a platform, including processing your registration, authenticating your identity at login, and managing your account settings and preferences.
• KYC & Regulatory Compliance: To verify your identity, age (21+ requirement under PAGCOR regulations), and address in compliance with our PAGCOR license conditions, the Anti-Money Laundering Act of 2001 (RA 9160 as amended), and other applicable Philippine regulatory requirements.
• Payment Processing: To process deposits and withdrawals, verify the ownership of payment methods, detect and prevent payment fraud, and maintain accurate financial records in accordance with regulatory requirements.
• Provision of Gaming Services: To deliver the games, sports betting markets, bingo, live dealer tables, and other features available on jl365a, and to ensure their proper operation and integrity.
• Customer Support: To respond to your enquiries, resolve disputes, process complaints, and provide technical assistance through our 24/7 live chat and email support channels.
• Responsible Gaming: To monitor gaming patterns, enforce responsible gaming tools such as deposit limits and self-exclusion, and identify players who may be exhibiting signs of problem gambling, in compliance with our PAGCOR license obligations.
• Fraud & Security: To detect, investigate, and prevent fraudulent activity, money laundering, cheating, collusion, and other prohibited conduct on the platform.
• Platform Improvement: To analyze aggregated usage data, identify technical issues, improve our website and gaming experience, and develop new features and services for Filipino players.
• Marketing Communications: Where you have given your consent, to send you promotional offers, bonus notifications, and updates about new games and features available on jl365a. You may withdraw this consent at any time.
• Legal Obligations: To comply with any court order, legal process, or lawful request from PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or any other competent Philippine government authority.

Under the Data Privacy Act of 2012, jl365a must have a lawful basis for each processing activity involving your personal data. The following table sets out the legal basis applicable to each principal processing purpose:

jl365a does not sell, rent, or trade your personal data to third parties for commercial or marketing purposes. We may, however, share your personal data with the following categories of recipients where necessary and lawful:

• Payment Processors: We share necessary financial and identity data with payment service providers (including GCash, PayMaya, BDO, BPI, Metrobank, and cryptocurrency processors) to facilitate deposits, withdrawals, and fraud prevention. These providers are contractually bound to process your data only for the specified purpose and in compliance with the Data Privacy Act.
• Identity Verification Providers: We use third-party KYC and identity verification service providers to assist with document verification and age confirmation. These providers operate under data processing agreements with jl365a and are required to maintain the confidentiality and security of your data.
• Game Content Providers: Game software providers may receive limited technical data (such as session tokens and game history) necessary to operate their games on the jl365a platform. They do not receive your full identity or financial data.
• Regulatory Authorities: jl365a is required by law to disclose certain player data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government agencies upon lawful request or as required by our operating license.
• Law Enforcement: Where required by a valid court order or lawful directive from Philippine law enforcement authorities, jl365a will disclose personal data to the extent required and permitted by applicable law.
• IT and Infrastructure Providers: jl365a uses third-party cloud hosting, cybersecurity, and platform infrastructure providers to operate the website and maintain data security. These providers act as data processors and are bound by confidentiality and security obligations.

In all cases where jl365a shares your personal data with third-party processors or service providers, we require them to process your data only on our documented instructions and in compliance with the Data Privacy Act of 2012. We do not permit our processors to use your data for their own independent purposes.

jl365a uses cookies and similar tracking technologies (such as web beacons and local storage objects) to operate the Platform effectively and to improve your experience as a player. A cookie is a small text file placed on your device when you visit our website. Cookies do not contain personally identifiable information on their own but may be combined with other data we hold about you.

We use the following categories of cookies on the jl365a platform:

• Strictly Necessary Cookies: These cookies are essential for the operation of the Platform. They enable you to log in to your account, maintain your session, and use core gaming features. These cookies cannot be disabled without impairing Platform functionality.
• Performance & Analytics Cookies: These cookies collect aggregated, anonymized information about how players use the Platform — such as pages visited, time spent, and error messages encountered — to help us improve website performance and identify technical issues.
• Functionality Cookies: These cookies remember your preferences (such as language settings and responsible gaming tool configurations) to provide a more personalized experience during your visits.
• Security Cookies: Used to support our fraud detection and account security systems by identifying unusual access patterns or suspicious device behavior.

You can control cookies through your browser settings. Please note that disabling certain categories of cookies may affect the availability or performance of some Platform features. By continuing to use jl365a after being presented with our cookie notice, you consent to the use of cookies as described in this Policy.

jl365a takes the security of your personal data seriously. We have implemented a range of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Encryption of data in transit using Transport Layer Security (TLS) protocols between your browser and our servers.
• Encryption of sensitive personal and financial data at rest within our database infrastructure.
• Access controls that restrict employee and contractor access to personal data on a strict need-to-know basis, with access logs maintained and regularly reviewed.
• Regular security vulnerability assessments and penetration testing of the Platform and its underlying infrastructure.
• Multi-factor authentication requirements for administrative access to systems that store personal data.
• Staff training on data privacy obligations under the Data Privacy Act of 2012 and jl365a's internal data handling policies.

While jl365a employs robust security safeguards, no internet-based platform can guarantee absolute security. You also play a role in keeping your account secure: you should use a strong, unique password for your jl365a account and never share your login credentials with anyone. If you suspect unauthorized access to your account, please contact us immediately at [email protected].

jl365a retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply, subject to any longer periods mandated by regulation:

At the end of the applicable retention period, jl365a will securely delete, anonymize, or pseudonymize your personal data in a manner that prevents identification. Anonymized or aggregated data that cannot be used to identify you may be retained for longer periods for analytics and reporting purposes.

As a data subject under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jl365a. To exercise any of these rights, please contact us at [email protected]. We will respond to all valid requests within a reasonable timeframe and in any event within thirty (30) calendar days of receipt, unless an extension is required under applicable law.

jl365a is an online gambling platform that is strictly prohibited from being used by individuals under the age of 21 years, in accordance with PAGCOR regulations applicable in the Philippines. The Platform is not directed at, and does not knowingly collect personal data from, minors.

If jl365a becomes aware that personal data has been collected from an individual who is under 21 years of age, the relevant account will be immediately suspended, any funds held in the account will be reviewed in accordance with our regulatory obligations, and the personal data of the minor will be securely deleted to the extent permitted by law.

If you are a parent or guardian and believe that your child has registered an account on jl365a, please contact us immediately at [email protected] so that we can take appropriate action.

jl365a primarily processes and stores personal data within the Philippines. However, in the course of operating the Platform and using third-party service providers (such as game content providers, cloud infrastructure providers, and identity verification services), your personal data may be transferred to and processed in countries outside the Philippines.

Where such transfers occur, jl365a takes appropriate steps to ensure that your personal data receives an adequate level of protection consistent with the requirements of the Data Privacy Act of 2012. These steps may include entering into data transfer agreements with the recipient organization based on standard contractual clauses approved by the National Privacy Commission, or relying on the recipient's adherence to an internationally recognized data protection framework.

By using the jl365a Platform, you acknowledge and agree to the transfer of your personal data to other countries as described in this Policy, subject to the safeguards described above.

The jl365a Platform may contain references to or integrations with third-party services — including payment gateways and game software providers — that have their own separate privacy policies. jl365a is not responsible for the privacy practices of these third parties, and this Policy does not apply to data collected by them through their own platforms or services.

We encourage you to review the privacy notices of any third-party service providers you interact with in connection with your use of jl365a. jl365a's responsibility extends only to the personal data it directly collects and processes as described in this Policy.

jl365a reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, PAGCOR regulatory requirements, or NPC guidance. When we make material changes to this Policy, we will update the "Last Updated" date at the top of this page and, where reasonably practicable, notify registered players via email or in-platform notification.

Your continued use of the jl365a Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated Policy. We recommend that you review this page periodically to stay informed of any changes. If you do not agree to any revised Policy, you must discontinue your use of the Platform and may contact us to request account closure.

If you have any questions, concerns, or requests relating to this Privacy Policy or jl365a's personal data processing activities, please contact our Data Protection Officer through the following channel:

• Email: [email protected] — Please include "Privacy Request" or "DPO Inquiry" in the subject line so your message is routed to the correct team promptly.
• Live Chat: Our 24/7 in-platform live chat support is available for general enquiries. For formal data subject rights requests, written correspondence via email is preferred to ensure a proper documented response.

jl365a aims to acknowledge all privacy-related enquiries within two (2) business days and to provide a substantive response within thirty (30) calendar days. For complex requests, we will notify you if additional time is required.

If you are not satisfied with our response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC) through the NPC's official complaint filing process.